Return Policy

Return Policy

We want you to be happy with your purchase from Proud Fabrics. If you are not satisfied with your purchase for any reason, you can return it for a refund or exchange within 14 days of the date of purchase.

To return a product:

1. Contact Proud Fabrics customer service at proudfabrics@gmail.com
2. Package the product securely and include the return
3. Ship the package to the address provided by Proud Fabrics customer service.

Refunds:

Once we receive your returned product, we will process your refund within 2 business days. Refunds will be made to the original method of payment.

 

Exclusions:

The following items are not eligible for return:

• Custom orders
• By The Metre Fabrics
• Products that have been damaged or altered
• Products that have been used

Please note:

• Shipping costs for returns are the responsibility of the customer, unless a fabric has been shipment with any faults. 

Thank you for shopping with Proud Fabrics!