Return Policy
Return Policy
We want you to be happy with your purchase from Proud Fabrics. If you are not satisfied with your purchase for any reason, you can return it for a refund or exchange within 14 days of the date of purchase.
To return a product:
Contact Proud Fabrics customer service at proudfabrics@gmail.com
Package the product securely and include the return
Ship the package to the address provided by Proud Fabrics customer service.
Refunds:
Once we receive your returned product, we will process your refund within 2 business days. Refunds will be made to the original method of payment.
Exclusions:
The following items are not eligible for return:
Custom orders
By The Metre Fabrics
Products that have been damaged or altered
Products that have been used
Please note:
Shipping costs for returns are the responsibility of the customer, unless a fabric has been shipped with any damages/faults.
Thank you for shopping with Proud Fabrics!